Among the residents of Belarus Hi-Tech Park there are companies engaged in software development, IT-consulting, embedded software development and providing other IT-services both for domestic and foreign market.
For your convenience in choosing a business partner, feel free to consult our Projects database that includes the list of projects implemented in different business areas.
Subsystem ST.BANK.IT. CRM
Subsystem ST.BANK.IT. CRM (Customer Relationships Management) - an automated banking system for the corporate customer-oriented bank's policy aimed at:
Increase profits from customers;
Strengthen customer loyalty;
Retention of the old and attraction the new customers.
The subsystem is designed on a platform of Oracle database using the classic two-tier architecture and a new three-tier architecture via Web-browser.
The introduction of subsystems ST.BANK.IT. CRM gives banks the following features:
A single repository of information from which at any time have access to all information about customers, products, client manager, previous and planned interaction;
all information about previous and planned interaction with customers;
Use all channels of communication;
Ongoing analysis of information collected about customers and preparing data for appropriate organizational decisions - for example, segmentation of customers based on their relevance to the Bank;
To work with debts problem;
continuous study and analysis of customer needs;
centralized record of client base;
Maintain history of contact with the client;
Automated management of each transaction with a client;
Groups tracking of related clients;
a well-developed statements to determine the efficiency of marketing and sales.