Among the residents of Belarus Hi-Tech Park there are companies engaged in software development, IT-consulting, embedded software development and providing other IT-services both for domestic and foreign market.

For your convenience in choosing a business partner, feel free to consult our Project’s database that includes the list of projects implemented in different business areas.

Subsystem ST.BANK.IT. CRM

Developer:  System Technologies  |  all projects

Subsystem ST.BANK.IT. CRM (Customer Relationships Management) - an automated banking system for the corporate customer-oriented bank's policy aimed at:
• Increase profits from customers;
• Strengthen customer loyalty;
• Retention of the old and attraction  the new customers.
 The subsystem is designed on a platform of Oracle database using the classic two-tier architecture and a new three-tier architecture via Web-browser.

The introduction of subsystems ST.BANK.IT. CRM gives banks the following features:
• A single repository of information from which at any time have access to all information about customers, products, client manager, previous and planned interaction;
• all information about previous and planned interaction with customers;
• Use all channels of communication;
• Ongoing analysis of information collected about customers and preparing data for appropriate organizational decisions - for example, segmentation of customers based on their relevance to the Bank;
• To work with debts problem;
• continuous study and analysis of customer needs;
• centralized record of client base;
• Maintain history of contact with the client;
• Automated management of each transaction with a client;
• Groups tracking  of related clients;
• a well-developed statements to determine the efficiency of marketing and sales.

Customer(-s): Priorbank

Target area

Programming languages: C, C++, Java, Delphi, C#, PHP, HTML, .NET


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